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SAP C_TS470_2412 Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Clean Core: This section of the exam measures the skills of SAP Solution Architects and covers the principles of maintaining a clean core within SAP systems. It focuses on strategies for minimizing customizations, leveraging standard SAP functionalities, and ensuring system integrity while allowing for necessary extensions. The goal is to enhance system performance, ease upgrades, and maintain long-term sustainability.
Topic 2	Service Order Management: This section of the exam measures the skills of SAP Service Operations Consultants and covers the end-to-end management of service orders within SAP. It includes the creation, processing, tracking, and fulfillment of service requests, ensuring seamless coordination between departments. Proper service order management enables organizations to enhance customer satisfaction, streamline operations, and improve response times through integrated workflows.
Topic 3	Service Master Data: This section of the exam measures the skills of SAP Master Data Specialists and covers the management and configuration of service-related master data within SAP environments. It includes defining service objects, managing attributes, and ensuring accurate data flow across modules. Effective service master data management helps improve service delivery, optimize resource utilization, and maintain consistency across business processes.
Topic 4	Organizational Data: This section of the exam measures the skills of Enterprise Data Managers and covers the structuring and management of organizational data within SAP systems. It focuses on defining key organizational elements, configuring data hierarchies, and ensuring proper integration across business units. Mastery of this domain is essential for maintaining accurate reporting structures, workflow efficiency, and compliance with enterprise-wide data governance policies.

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q44-Q49):

NEW QUESTION # 44
You are a consultant on an SAP S/4HANA Cloud brownfield project. In a meeting, the customerdecides to remodel an existing business process in accordance with clean core principles. Which of the following SAP Signavio solutions can be used for the remodeling?

A. SAP Signavio Process Manager
B. SAP Signavio Process Governance
C. SAP Signavio Process Insights
D. SAP Signavio Process Intelligence

Answer: A

Explanation:
For remodeling a business process in an SAP S/4HANA Cloud brownfield project to align withclean core principles(minimal customizations, standard processes),SAP Signavio Process Manager(Option B) is the appropriate tool.
SAP Signavio Process Manager is a modeling tool that allows consultants to design, visualize, and optimize business processes using BPMN (Business Process Model and Notation). It supports remodeling by enabling the creation of process models that adhere to SAP's best practices, ensuring a clean core approach.
* A:Process Governance focuses on workflow execution and compliance, not remodeling.
* C:Process Insights provides analytics, not process design.
* D:Process Intelligence analyzes process performance, not remodeling.
"SAP Signavio Process Manager enables the remodeling of business processes to align with clean core principles by providing a platform for process design and optimization."

NEW QUESTION # 45
Which object can you assign a personnel number to?

A. Work center
B. Service team
C. Organizational unit
D. Task list operation

Answer: D

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, apersonnel numberrefers to an identifier for an individual employee or resource, typically managed in the Human Resources (HR) module or linked via organizational management. The question asks which object allows direct assignment of such a personnel number.
The correct answer istask list operation(Option C). In a maintenance or service task list, operations define specific activities to be performed, and you can assign a personnel number to an operation to specify the responsible employee or technician. This assignment is part of capacity planning and resource allocation, ensuring that the right individual is scheduled for the task.
* Organizational unit (A):This is a higher-level structure in organizational management (e.g., a department) and does not directly accept a personnel number assignment. Personnel are linked to it via positions or roles, not directly.
* Service team (B):While a service team consists of personnel, it is a group entity, and individual personnel numbers are not assigned to it as an object in this context.
* Work center (D):A work center represents a location or group of resources (e.g., machines or people) and can be linked to capacity, but it does not directly accept a personnel number assignment. Instead, it uses capacity categories or links to HR indirectly.
"In task lists, operations can be assigned to specific personnel numbers to define the responsible employee for executing the task, facilitating detailed resource planning."

NEW QUESTION # 46
In a service confirmation, what is the actual duration used for? Note: There are 3 correct answers to this question.

A. Creation of a CATS entry
B. Updating the technician's capacity
C. Capturing the technician's working time
D. Calculation of internal costs
E. Calculation of the customer price

Answer: A,C,D

Explanation:
Theactual durationin a service confirmation (e.g., IW41) records time spent on a task. The correct answers areA, C, D.
* Capturing the technician's working time (A):Actual duration (e.g., 5 hours) logs the technician's effort.
* Creation of a CATS entry (C):Transfers time to CATS for payroll/HR integration.
* Calculation of internal costs (D):Multiplies duration by rate (e.g., $50/hour) for cost posting.
Why Not the Others?
* B:Capacity updates are planning-based, not from confirmations.
* E:Customer price uses billing rates, not just duration.
"Actual duration in a service confirmation captures working time, creates CATS entries, and calculates internal costs."

NEW QUESTION # 47
Which of the following steps are required when creating a product bundle? Note: There are 2 correct answers to this question.

A. Assign components or component groups to a product bundle
B. Assign a bill of material to a product bundle
C. Create a bundle product
D. Maintain rules to combine different products

Answer: A,C

Explanation:
Aproduct bundlein SAP S/4HANA Cloud Private Edition, Service groups multiple products or services into a single offering. The required steps are:
* Create a bundle product (B):A product master record is created with an item category group supporting bundles (e.g., LUMF).
* Assign components or component groups to a product bundle (C):Components (e.g., materials or services) are added to the bundle via a bill of material (BOM) or similar structure.
* A:Rules are optional for dynamic bundles, not a mandatory step.
* D:A BOM might be used internally, but the step is assigning components, not the BOM itself.
"Creating a product bundle involves defining a bundle product and assigning components or component groups to it, typically via a BOM structure."

NEW QUESTION # 48
Which functions are defined in the item category configuration? Note: There are 2 correct answers to this question.

A. Product type
B. Billing relevance
C. Contract item filter by product list
D. Billing plan type

Answer: B,D

Explanation:
Item category configuration in SAP S/4HANA Service defines item behavior:
* Billing plan type: Specifies if and how billing plans (e.g., periodic, milestone) are applied to the item.
* Billing relevance: Determines whether the item is billable (e.g., A for order-related billing) and how it' s processed in billing documents.
* Contract item filter by product list: Not a standard function in item category configuration.
* Product type: Defined in material/service master data, not item category.This is set in Customizing under Service # Transactions."Item category configuration defines billing plan type and billing relevance for service items." (SAP Help Portal, Item Category Configuration).

NEW QUESTION # 49
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C_TS470_2412 Study Materials | C_TS470_2412 Exam Revision Plan

SAP C_TS470_2412 Exam Syllabus Topics:

Free PDF Trustable C_TS470_2412 - SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Study Materials

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q44-Q49):

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